Frequent Asking Questions

Can really get an instant cleaning quote and schedule my cleaning 24-hours a day?

What cleaning services does Optima Maids offer?

  • Optima Maids provides residential and commercial cleaning, including deep cleaning, move-in/move-out cleaning, maid services, and more.

Do you use eco-friendly cleaning products?

  • Yes, we use eco-friendly, non-toxic cleaning products that are safe for your home, family, and pets.

How often should I schedule cleaning services?

  • We offer flexible scheduling, including weekly, bi-weekly, and monthly cleaning plans to fit your needs.

Can I customize my cleaning service?

  • Absolutely! Let us know your priorities, and we’ll tailor our cleaning to meet your specific needs.

Do I need to provide cleaning supplies?

  • No, our team brings all necessary cleaning products and equipment to ensure top-quality service.

How do I book a cleaning service with Optima Maids?

  • You can book online through our website or call us at (801) 784-8643 to schedule an appointment.

Do I need to be home during the cleaning?

  • No, as long as we have access to your home, you do not need to be present. Many of our clients provide a key or door code for convenience.

Can I reschedule or cancel an appointment?

  • Yes, we offer flexible rescheduling. Please notify us at least 24 hours in advance to avoid a cancellation fee.

How much does a cleaning service cost?

  • Pricing depends on the size of your home and the type of cleaning needed. Contact us for a free quote.

Do you offer discounts for recurring cleanings?

  • Yes! We offer discounted rates for weekly, bi-weekly, and monthly cleaning plans.

What payment methods do you accept?

  • We accept credit/debit cards, online payments, and cash. Payment is due at the time of service.

What’s included in a move-out cleaning?

  • Move-out cleaning includes deep cleaning of all rooms, appliances, cabinets, bathrooms, and floors to help you get your deposit back.

How far in advance should I book a move-in cleaning?

  • We recommend booking at least a week in advance to ensure availability.

Are your cleaners background-checked?

  • Yes, all our cleaners undergo thorough background checks and training before joining our team.

What if I’m not satisfied with the cleaning?

  • Customer satisfaction is our priority! If you’re not happy, let us know within 24 hours, and we’ll make it right.

Is Optima Maids insured and bonded?

  • Yes, we are fully insured and bonded for your protection and peace of mind.

Where does Optima Maids provide cleaning services?

  • We serve Salt Lake City, Provo, and surrounding areas. Contact us to see if we cover your location.

Do you offer carpet or upholstery cleaning?

  • Yes! We provide professional carpet and upholstery cleaning as an add-on service.

Can you clean windows and outdoor areas?

  • Yes, we offer interior and exterior window cleaning, as well as pressure washing services.

Do you offer same-day cleaning services?

  • Same-day service is available based on availability. Call us to check for openings.

How can I contact Optima Maids?